Quick Page Links: Insurance Accepted | New Patient Forms | Directions |Psych Assess | Serenity Center |Clinical | Coaching | Speaking | Blog

Susan E. Hickman, Ph.D., Psy.D.

Welcome and thank you for visiting my website! This site serves as a “touchstone” for the many different services and projects in which I am involved. You are welcome to browse through the site and click through to the resources that best fit your needs and interests. If you have additional questions, do not hesitate to contact me or my staff.

As a psychologist, I am committed to helping individuals achieve their highest level of mental and emotional wellness, what I refer to as mental fitness. While there is no substitute for one-on-one, in-person therapy, there are also many folks who can greatly benefit from written or recorded materials that provide a little guidance or “nudging” in the right direction to help them make positive changes in their lives. I have come to consider that my primary purpose as a professional in the community is to educate individuals, families, leaders and the broader community about psychological issues and the many ways in everyday life to increase our mental fitness through simple, consistent changes in how we treat and view ourselves and attend to our own mental fitness needs and those of others.

To this end, in addition to providing traditional clinical services, it is also my goal to provide high quality psychological articles and materials that will serve as a blueprint to help people break through problematic areas, remove emotional or mental blocks, kick unhealthy habits, and acquire new coping and life skills…all to recapture a lifestyle that is both satisfying and productive. These resources will be available through blogposts, printed publications (through Mind Matters Publications), psychology guides, online courses, radio and television series and other digital products through inPsychlopedia, an upcoming membership site. Our society pays a great deal of attention to physical fitness while paying very little tribute to emotional and psychological well being (overall mental fitness); thus, one of my goals is to assist individuals in improving this very important aspect of human functioning.

So please…comment and share. Let me know what additional resources you need or would like to access that would help to put you on the path to your own premiere state of mental fitness.


Dr. Hickman’s Blog

To access the blog, please visit: MindoftheMatter.com


Mind of the Matter Radio & Television: Coming Soon!

The Mind of the Matter radio show, originally aired on Voice America in 2011-2012 will be available for replay again soon, so stay tuned. In addition, the show will begin again with fresh content, new guests and topics you will not want to miss. Be sure to sign up for our mailing list to receive announcements of the show.

Mind Matters Publications is also producing a television series simply titled, Mind Matters, which will include local and national guests to discuss current psychological topics relevant to everyday problems and some not-so-everyday problems as well as fascinating human interest stories. More information coming soon.


Clinical & Coaching Services

Despite the demands of writing and recording for Mind Matters (and because she loves client interactions), Dr. Hickman maintains a small clinical practice. Her specialties include anxiety, trauma/post-traumatic stress, dissociative disorders, binge eating/compulsive overeating, and family relationship conflicts. With coaching clients, she use a hybrid clinical/coaching strengths-based model based more on mentorship than therapy, called Transformational Life Coaching (T.L.C.) to focus on goal clarification and achievement. Due to space limitations, only a select group of highly motivated individuals are able to be accepted as coaching clients, primarily matched for mentorship.


Community Services: Education, Research, Speaking Engagements

Research Summaries. Given her passion for education and promoting mental fitness, Dr. Hickman is available for consultation. If you have psychological questions that need to be answered or wish to implement changes in your business or organization to support mental fitness, contact Dr. Hickman for a consultation appointment. Staff researchers at Mind Matters Publications are available for projects requiring in-depth research with findings summarized in written report or publication format for your organization or business. Please contact Dr. Hickman to schedule an appointment to discuss your individual needs.

Education. Through Serenity Center, Dr. Hickman offers community classes to promote mental fitness and a broader awareness of healthy coping skills, efficient boundaries, living to one’s fullest potential and maintaining mental fitness gains. This AWARE series of classes are held throughout the year in four 10-week courses. For more information, see Serenity Center Classes.

Speaking Engagements. Dr. Hickman has repeatedly been invited as a guest for radio interviews, television broadcasts and has spoken to groups at churches and large organizations. To contact Dr. Hickman for speaking engagements or for more information, you may use the Contact Form at this site or call: (423) 800-0483. She is available for civic groups, parenting organizations, psychological venues, seminars and conferences. She also enjoys speaking at women’s conferences and retreats.


Serenity Center: Intensive Outpatient Program and Community Classes

Intensive Outpatient Program. Serenity Center is a 12-weeks, skills-based, Intensive Outpatient Program (IOP) that provides a safe, supportive and therapeutic environment for individuals suffering from overwhelming and life-interrupting conditions such as mood disorders, anxiety, trauma/PTSD, chronic pain, adjustment disorders, somatic disorders, dissociative disorders and select eating disorders (bulimia, compulsive overeating) that are secondary to other diagnoses. For additional program information, see Serenity Center.

Community Resource. Serenity Center is also designed to be a community resource. We offer a wide range of classes intended to improve individual and family functioning such a parenting classes, marriage seminars, social skills for children, skills for specific needs (e.g., social skills for ADHD, Asperger’s), parent support groups for children with specific disorders, etc. In addition, we want to be responsive to the community, so, if you have a specific need – please let us know! We would love to hear from you. For current class schedule: Serenity Center Classes.


Psych Assess: Psychological Assessment Services

Psych Assess is a nationally growing organization designed to meet all of your assessment needs from infancy through the senior years. We work with professionals in each local region to provide high-quality assessments on demand. For a brief overview of the types of assessments we provide and a link to the Psych Assess website, see Psych Assess.

Custom assessments are also available upon request. Contact us today for more information or to schedule your initial appointment. We are committed to providing real assessments and real solutions…every time.


We Want to Serve You!

Would you like free articles, videos or blog posts on a topic of interest to you? Simply join our mailing list (see V.I.P list in the right hand column) and then send us an email requesting information on a specific topic. Please be specific so that we can send you what you need. We will also send you announcements of new educational articles or posts that may be of particular interest to you. Thank you for your interest and support!


Scheduling an Appointment / New Patient Info

Telephone: (423) 800-0483
Email: Use Contact Form to send email.
New Patients: New patients must complete new patient forms prior to initial appointment: New Patient Forms


Office Location

3146 Broad Street, Suite A
Chattanooga, TN 37408
Phone: (423) 800-0483
Fax: (423) 521-8088


Directions to the Office

From Hwy 27, you can exit onto MLK Blvd East or Main Street exit and come to Broad Street and turn right (toward Lookout Mountain and away from downtown). From Interstate 24, take the Broad Street exit and follow signs to Broad Street (toward Lookout Mountain). Once you are on Broad Street, there are landmarks along the way (depending on where you entered Broad Street), including Main Street, 20th Street, Kentucky Fried Chicken on the right, Ace Hardware on the left (just as you are starting up on the viaduct), and then you will see Wendy’s and Chattanooga First Federal Credit Union on the left. Our building is the large grey metal building that physically sits behind the Chattanooga First Federal Credit Union and sits back off the road. So, you will turn left into the entrance of our property just past the Credit Union and before you cross the Railroad Tracks at the Krystal. We are still working on getting our name on the sign at the road, so at the moment the only business name on the sign is Stratton Hall. Once you turn into our property, follow the gravel drive to the right of the building (you will see directional signs) and keep coming all the way to the back of the building into the back gravel parking lot. Enter our suite through the white double doors.